Shipping policy
1. Delivery Options & Charges
We provide both regular and express delivery services within the country. Shipping fees are determined based on the destination and the type of delivery you choose at checkout.
2. Order Handling Time
All orders are packed and prepared for dispatch within three to four working days. Please be aware that handling may take longer during special promotions, public holidays, or peak seasons.
3. Estimated Shipping Duration
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Within Pakistan: Regular parcels usually arrive within 3 to 5 business days, while express delivery takes around 1 to 2 business days.
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Outside Pakistan: Shipping timeframes vary depending on the country. Estimated timelines will be shared at checkout.
4. Tracking Your Shipment
After your order is shipped, you’ll receive an email or phone call confirmation along with a tracking code, so you can keep an eye on your parcel’s journey.
5. Unexpected Delays
While we aim to deliver within the stated time, unexpected circumstances like courier delays or adverse weather may affect timelines. We appreciate your understanding in such cases.
6. Accuracy of Shipping Details
Please double-check your delivery information before placing the order. We are not liable for any delivery issues caused by incorrect or incomplete addresses.
7. Contact Us
- For any questions or concerns regarding shipping, please contact our customer service team at / Khumaaroffical@gmail.com
Thank you for choosing Punjab Boutique Jhelum!